Privacy Policy

Privacy Policy

Introduction

Welcome to https://naples-mexican-restaurant.hotscoop.net! At our restaurant, we take the privacy and security of your personal data seriously. This Privacy Policy explains how we handle the information you share with us when you use our website, applications, services, and products. By visiting or using our platform, you agree to the practices described here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines the ways in which your data is processed when:

  1. Using Our Services: As an authorized user, your activities on our platform, including account creation and service utilization, are tracked.
  2. Visiting Our Websites: When you browse our websites, we collect information about your device, browser type, and usage patterns.
  3. Communication with Us: We may contact you via email, phone, or text messages (SMS) for various purposes, including newsletters, order updates, marketing promotions, or feedback requests.

Personal Data Collection

We gather diverse types of personal data to enhance your experience and personalize our services:

  • Account Information: Details required to create an account, such as name, email address, and password.
  • Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: We may collect banking information if you choose to make purchases through our financial services partners.
  • Purchase Information: Details about products or services you’ve purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile carrier information.
  • Location Data: Your geographic location data when you interact with our applications or visit our physical locations.
  • Feedback and Reviews: Any comments, reviews, or ratings you provide about our products or services.
  • Social Media Information: If you connect your social media accounts to our platform, we may access your public profile information.
  • Product Information: Details about products you view, search for, or purchase on our e-commerce platform.

We acquire this data through direct user input, tracking technologies, and partnerships with third parties who assist in data collection.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience:

  • Strictly Necessary Cookies: These cookies enable core functionalities like login, shopping cart management, and language preferences.
  • Preference Cookies: They remember settings you’ve chosen for a personalized experience.
  • Analytics Cookies: Used by our analytics tools to collect data about your interaction with our websites and services, helping us improve performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data for legal and operational reasons:

  • Data related to account activities is retained until the account is inactive for a certain period (as defined in our terms of service).
  • Transactional data may be kept for tax, accounting, or legal obligations.
  • We anonymize or delete data when it is no longer needed for the purposes collected, ensuring your privacy.

Security Measures

We prioritize the security of your personal data:

  • Encryption: We employ encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted partners who adhere to strict data protection standards.
  • Regular Audits: Our systems are regularly audited for security vulnerabilities and potential breaches.

Children’s Privacy

We are committed to protecting children’s privacy:

  • We do not knowingly collect or solicit personal information from individuals under 18 years of age.
  • Parents or legal guardians can request the deletion of any data associated with their child by contacting us.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access and Rectification: The right to access and update or rectify inaccurate personal data held by us.
  • Erasure and Restriction: The right to request the deletion of your data or limit its processing.
  • Data Portability: The ability to obtain a copy of your data in a structured format, portable between systems.
  • Objection and Non-Discrimination: Objecting to certain processing activities and being free from discriminatory actions.
  • Appeals and Complaints: Filing complaints with relevant supervisory authorities or exercising your rights via official channels.

To exercise these rights, please contact our dedicated privacy team at the details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time:

  • Any modifications will be effective immediately upon publication on our website.
  • Revised policy versions will be indicated with an updated ‘Last Updated’ date at the top of this page.

Contact Information

For any questions, concerns, or requests regarding privacy and data:

We appreciate your trust in us. By using our services, you signify your acceptance of this Privacy Policy.

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